Sales
Lower service quality and missed sales.
Do you know what's holding your people back from their best work?
Listen to your people, understand their satisfaction, and find what to improve.
From hundreds of responses to clear insight
Responses arrive from every channel, and AI analyzes them the moment they land.
- Reads open comments in Arabic and English
- Extracts sentiment and top themes
- Ranks themes by frequency and sentiment
Sales
The team is supportive and tasks are clear
Customer Service
A comfortable place to work
Sales
I'd like more training
Field Operations
Tasks aren't shared fairly
Human Resources
Thanks to my manager for the support
Rihla AI
Analyzing employee responses
216 responses
Structured insights
- Overall satisfaction
- Sentiment
- Top themes
- Most affected teams
- Opportunities to improve
Sadaa's leading clients
See Rihla from survey to results
A real product walkthrough in six steps.
Describe what to measure, AI drafts the questions
Listen at every stage
From the first interview to the last day, know how your people feel at each stage of their journey.
Stage 4/5
Retention
Daily satisfaction and workload shape the wish to stay.
- When to ask
- Weekly or monthly
- Suggested survey
- Employee pulse survey
What to measure
- 1Overall satisfaction
- 2Workload
- 3Recognition
Illustrative curve. Its shape differs in every organization.
Are you hearing your people, or finding out too late?
Dissatisfaction is usually silent, until it shows up in the work.
Performance
Less productivity, initiative and commitment.
Attrition
Higher turnover and hiring costs.
Possible impacts that vary between organizations.
We hear your people and help you turn their voice into continuous improvement.
Collect structured employee feedback and understand it with AI.
SatisfactionEngagementWorkplace challengesPositive feedbackOpportunities to improve
Employee satisfaction
4.3
out of 5 · 216 responses
😄
46%
🙂
30%
😐
14%
🙁
6%
😡
4%
Sentiment
Analyzed with AI
Positive
68%
Neutral
22%
Negative
10%
Four steps to a more engaged team
01
Step 01
Create
A survey for every department and every quarter, built by AI in seconds.
Try it yourself
Pick departments and quarters, then generate
0/16
DepartmentQ1Q2Q3Q4SalesCustomer ServiceField OperationsHuman Resources
02Made with Rihla
Step 02
Listen
The survey reaches each employee's phone, and they answer in two minutes.
Try it yourself
Weekly Employee Pulse
We want to hear from you
1/3
Overall, how satisfied are you with your work week?
03
Step 03
Discover
Analyze responses to understand key challenges and opportunities.
Try it yourself
app.sadaa.com
Analytics overview
Completed
216
Completion rate
87%
Avg. time
1:48 min
Employee satisfaction
4.3
/ 5
out of 5 · 216 responses
Sentiment
Analyzed with AI
- Positive68%
- Neutral22%
- Negative10%
Top themes
- Work-life balance84
- Manager support61
- Workload47
- Career growth39
AI insight
Field Operations mentions “workload” more than other teams. Consider reviewing task allocation.
04
Step 04
Improve
Act on the results and track how employee experience changes.
Satisfaction over time
Compared with the previous period
All teamsField Operations
What employees said
“Workload” in Field Operations
Your team's decision
Rebalance task allocation
* Illustrative data
Everything in one platform
AI-generated surveys
Describe what to measure, Rihla writes the questions.
Illustrative example
- 1How satisfied are you with your work week?Satisfaction (CSAT)
- 2My company made it easy to do my job this weekEffort (CES)
- 3Which team are you on?Choice
SMS or email
The link lands on their phone or inbox.
SMS
Excel import
Add all your employees at once.
Xemployees.xlsx248 rows
2Sara Alotaibisara.o@company.sa
3Fahad Alqahtanifahad.q@company.sa
4Noura Alshehrinoura.s@company.sa
Reviewed before sending
The Rihla team approves every campaign.
- Sent
- Review
- Approved
Sentiment analysis
AI reads comments and surfaces themes.
AI insight
Field Operations mentions “workload” more than other teams. Consider reviewing task allocation.
Analytics center
Responses, completion and satisfaction on one dashboard.
Surveys sent
248+100%
Completed
216+87%
Completion rate
87%+12%
Avg. time
1:48 m-9%
Listen regularly. Perform better. Grow sustainably.
PerformanceHigher performance
Teams that know what holds them back work with more focus and commitment.
SustainabilityA team that stays
Keep your talent and reduce the cost of turnover.
GrowthSustainable growth
Engaged people drive your organization's growth.
A better workplace starts with a question.
From the Rihla articles
All articlesBefore you start
Start understanding your people.
A 30-minute demo.
Start now on RihlaOr reach us directly:m.alrashidi@sadaa.com